The link is: http://www.sagepay.com/system_monitor.asp. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. Fail Repeat Transaction in SagePay with NOTAUTHED This is a standard HTTP Error. Cannot authorise this card. A valid value is required in the format 123.123.123.123. AVSCV2 rule not added. The resource requested is no longer available and no forwarding address is available. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. The VPSProtocol value is outside the valid range. Must have only one basket field specified. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. The GiftAid flag is invalid. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. ie $key = base64_encode("My Integration Key:My Integration Password"); Only zero or positive decimal values, to 2 decimal places. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Original transaction was not a billing agreement. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. Please supply ISO 4217 standard currency codes. You can only return reports at monthly intervals. To determine what the code means you will need to contact your merchant bank as they are bank specific. 3D-Authentication required. Handling the response and customer redirection Step 3. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. mysql - Sage Pay / Opayo Credential on File ERROR 3370 : The You will need to check your code to ensure that the currency type is the same as the original transaction. The value, if supplied, should contain either 0, 1, 2 or 3. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. PSD2/3DSecure2/Sagepay v4 support #135 - Github I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The Authorisation was Rejected by the vendor rule-base. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. You will need to check that this field is sending the correct reference. You will need to check your code to ensure that your server does not send more than 100 characters within this field. The Cardholder Name contains invalid characters. The Email Message contains invalid characters. Cannot retrieve contributors at this time. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. Connect and share knowledge within a single location that is structured and easy to search. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. Please ensure that you only ever use a fully qualified URL. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. The request was well-formed but contains invalid values or missing properties. View the Solution This topic has been marked as solved. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. More information on the different TxTypes can be found within the protocol document. Just for some context, Apply3DSecure values are: 0: Use the default setting on the Sage Pay System; 1: Force 3D-Secure checks and use appropriate rules Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Is this plug ok to install an AC condensor? The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. Opayo merchant session key. Authentication values are missing You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. Please redirect your customer to the ACSURL, passing the MD. Returned when a transaction is declined or rejected. Information received from an Invalid IP address. The request was unsuccessful. The Customer Name contains invalid characters. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. Exceeded the allowed amount of commands to execute. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. ##### must be a numeric value with up to 2 decimal places. as outlined in our Protocols. Refunds are not allowed for this payment type. The given vendorsurcharge cannot be found. Looking for job perks? Please try again. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The start date that you have selected is later than the current date. Form transactions are disabled for this vendor in the test environment. 2. The Card Range requires 3D-Authentication, its not supported by the vendor. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. The card is not yet valid. The crypt string has been encoded incorrectly. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. A VendorTxCode has not been provided within your transaction registration. Transaction is not allowed without 3D secure authentication. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. The issue is normally associated when you are attempting to automate these actions. If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. The simulator saw the Vendor Name ''. Invalid system used for the related transaction. A valid

value is required in the format 123.123.123.123. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. The Authorisation has been rejected by the Vendor due to insufficient authentication. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. No further refunds can now be performed against the original transaction. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. You will need to try a different card type. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. If a card ExpiryDate value of 1509 was passed this would generate this error code. The Transaction was cancelled by the customer. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Sage Pay send a server reponse to the tranasction registration POST in the Server protocol (see A2 in Sage Pay Server Protocol). Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). SagePay Reporting API / getTransactionDetail / txstateid values Both the key and password had to be base 64 encoded. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. E.g. RESULT Values for Transaction Declines or Errors You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. Embedded hyperlinks in a thesis or research paper. to fix issue with successful transaction when 3DSecure failed we should apply rule Perform the 3D secure authentication for price range like 0.1 - 1000 for example - Eldar. The specified and combination is not valid, or the user may be locked out. Please use the mobile device. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. You have not provided us with the correct value within the VPSTxId field. Please check and retry. Not the answer you're looking for? The Tranaction is not in a DEFERRED state. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. The Vendor or VendorName value is required. The above code will create an AUTHENTICATE record on the Sage Pay server and return a cURL string containing values that you will use to UPDATE your previously created database record. The CardNumber field should only contain numbers. Please ensure that you are posting this field with each transaction and that you use the correct value. SagePay will request card authorisation if 3DS authentication was successful. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. I got the integration key and password from opayo (sagepay) - the test environment. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The Success URL value will need to be provided within your crypt string when posting your transaction registration. When interacting with a SagePay gateway to run transactions, there are some gateway specific fields you can specify when making a purchase or authorize call.. SagePay allows you to specify an optional gift_aid_payment field to indicate that the payment is a Gift Aid charitable donation and the customer has agreed to donate the tax. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). This URL must be http:// or https:// and be less than 255 characters long. It is likely that you are submitting several email addresses which is therefore generating this system message. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. Should be between 2.00 and 2.22. 2. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. 2000 : NOTAUTHED : The Authorisation was Declined by the bank. This vendor's rules require a successful 3D-Authentication. This URL must be http:// or https:// and be no more than 255 characters in length. You will need to check your code to ensure that the field is sending the correct code. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Please check and retry. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. ##### is an invalid date format. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. The DEFERRED transaction you are attempting to RELEASE has already been released. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. Step 1: Create a merchant session key (MSK) Generate a Merchant Session Key ( merchantSessionKey ) using your Integration Key and Integration Password to authenticate your requests. This URL must be http:// or https:// and be no more than 255 characters in length. The VendorTxCode has been used before. There is a problem with the details that have been entered for a European Payment Type. A transaction is unable to be registered without this information. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. Please check with our support team if you are uncertain which cards your account has been set up with. You will need to use a different card if you wish to proceed with the transaction. No further action required. whose number you've supplied in the CardNumber field.
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