Very professional company and can tell they care about there customers. Coat is quality . It is such a wonderful feeling that we made your family's Christmas a little bit more special. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Thank you for your trust and we are hoping that you will continue to support our brand. Hi LouiseYour feedback is very much welcome. Cheers! Claim your Free Employer Profile. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. We always want to provide the best service to our consumers like you who trusted our brand. No offer of repair or no gesture of goodwill. Thank you for letting us know that we were able to give you the best possible customer service experience. If you go to your temporary url (http://ip/~username/) and get this error, there maybe a problem with the rule set stored in an .htaccess file. My fussy 14 year old was super happy with the clothing he received from Lorenzo.The quality was far better than some of the big brands hes had in the past.He bought online on Christmas Day and spent his Christmas money because he loved the items so much.The customer service was also brilliant and very responsive with dealing with my queries.He will definitely be buying more items as will I. Hi SamWe are very happy to know that you impressed with the product! Cheers! Recent purchase of a coat , great service superb value price even better cannot be happier . Copyright Notice We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. It will give them an idea of who we are and what we do as a brand. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. We always want to provide the best service to our consumers like you who trusted our brand. Excellent service, will definitely purchase from here again. Cheers! I do recommend. Cheers! Cheers! Hi JulieThank you for the word, we are happy that you received your order in no time. Cheers! Thank you. You've been patient and understanding throughout the process and we want to thank you for that. RewriteRule . Change the settings back to the previous configuration (before you selected Default). Our system considered the transaction as high-risk. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black The packaging, shipping and time to delivery were fast. Lorenzoveratti Reviews | Read Customer Service Reviews of Thank you for your cooperation and for being so patient with the process. Great customer service and amazing products. linktr.ee/lorenzoveratti. Very professional company and can tell they care about there customers. so thank you for quick delivery. We are glad that you enjoying the coat. We can't wait to hear from you again. What is Lorenzo Veratti? Company Culture, Mission, Values Find out how we combat fake reviews. Delivery times may vary, especially during peak periods. 2023 Trustpilot A/S. Find out how we combat fake reviews. Lorenzo Veratti Student Discounts Lorenzo Veratti embodies classical luxurious design combined with futuristic functionality to provide maximal style in an affordable way. We are hoping that this incident will not deter you from buying from us again. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. Cheers! Suggested companies are based on peoples browsing tendencies. It will give them an idea of who we are and what we do as a brand. Way. He turns heads and is asked where to buy them. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. The delivery was exactly as promised. Everything was very stylish, my son was over the moon with what he got .!! Unfortunately I recently sent the coat back. Shop Lorenzo Veratti up to 80% Off | DealDoodle . Sizing is perfect too. However it was completely the opposite. Arrived very quickly and my son was made up with his birthday gift. Free shipping for many products! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. The new coat arrived quality is amazing and size was spot on! I reported it to customer service and expected to get fobbed off as you would with a high street store. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Dont hesitate to purchase or contact Lorenzo. Second item I have ordered now just arrived. Hi MarkWe are grateful for wonderful review on our products and delivery service. Changes won't be saved until you sign up for an Enhanced Profile subscription. Brilliant high quality coat and one very happy son. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Follow. Great material, generous padding and simply comfy. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. 70.00. A dialogue box may appear asking you about encoding. We always want to provide the best service to our consumers like you who trusted our brand. There is more business coming your way from us and his buddies. Sent back at my cost. ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. SUNNY JEAN - BLACK. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. Are you using WordPress? He spotted two jeans and had to have them! Can you please tell us why you are saying that the product you bought is nothing like the photos at all? We are happy that you received your order in no time. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! The packaging, shipping and time to delivery were fast. We are happy to see this! Pretty gutted, first time customer. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Your review warms our hearts. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. It is important to us to know that our support team were able give you the best possible experience. Cheers! Thank you and we are looking forward to hearing from you again. We are delighted to hear that you had a wonderful experience with us. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. I was kept updated about the order and deliver date and time. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Both sales and refund happened quickly and easily. Notice that the CaSe is important in this example. Here are 8 tips for writing great reviews. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? is lorenzo veratti a good brand - Wendy.work We appreciate that you share this with us. Cheers! We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for You are the reason why we continue to grow and we are hoping that you will continue to support us. No contact number for me to actually speak to someone regarding this. I would definitely buy from Lorenzo Veratti again. Thank you! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Great coat, lovely quality. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. Check out what 924 people have written so far, and share your own experience. support@lorenzoveratti.com. He said it's the best coat he's owned. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Brilliant top quality item of clothing. Down. Companies can ask for reviews via automatic invitations. I was kept informed of delivery which was a couple of days earlier than promised. Absolutely amazing from start to finish. More importantly the product lived up to their claims. These factors should be cleared for us to know if the courier is liable or not. Thank you so much for sharing this with us. We appreciate that you share this with us. Cheers! Replies to negative reviews in < 24 hours. is lorenzo veratti a good brand. Contact Us I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! Thank you for sharing this with us! Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. We are happy that you received your order in no time. You are a wonderful customer and your patience with the whole process was just exceptional. This means a lot to us. Replies to negative reviews in < 24 hours. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. Anyone can write a Trustpilot review. Cheers! We understand how you feel. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. He has received lots of positive comments about the clothes from his mates and family members. Again, thank you for the trust. From this brand. RewriteBase / Very professional company and can tell they care about there customers. 2023 Trustpilot A/S. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Lorenzo Veratti is a luxury clothing brand based in the UK. Our apologies for the inconvenience. Think timeless luxe design combined with futuristic functionality to make for maximal style in . Told that no jackets left and to choose another. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. I would shop here again. I would shop here again. We believe we already explained everything to you in your previous review about the situation. His friends are complimenting the coat already and I will be sending them your way! Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. 73.9k Followers, 951 Following, 286 Posts - See Instagram photos and videos from Lorenzo Veratti (@lorenzoverattiofficial) lorenzoverattiofficial. We are sorry to hear about this. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Hi KerryWe are sorry to hear that you are not happy with your purchase. It goes against our guidelines to offer incentives for reviews. Copyright 1995-2023 eBay Inc. All Rights Reserved. On platforms that enforce case-sensitivity example and Example are not the same locations. Hi SergioWe are grateful to see such as a detailed review. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Companies can ask for reviews via automatic invitations. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Thank you and again, our sincere apologies. Purchased a tracksuit on 5th December which we are still waiting to receive. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Our apologies for the inconvenience. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner.