Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Have anyone dealt with sprint/ convergent outsourcing in the past? Convergent Outsourcing help - myFICO Forums - 6148102 Doubt they will remove it. says who it is but nobody is ever on the other end of the line. Can see right through this one. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. We're available to help by phone at 1-800-444-8485 or online through our contact form. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. And lastly, seek counsel from a consumer protection attorney for a free consultation. Convergent Outsourcing Further dinging score. Work with Lemberg Law out of Wilton, CT. Originating in 1950, its current headquarters are in Renton, Washington. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Ripoff Report has an exclusive license to this report. Ok, I may be wrong and others can chime in and correct it. Many companies featured on Money advertise with us. Companies across the United States contact us to help them recover debts. Will paying sprint remove collection? Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Is Convergent Outsourcing legit or a scam? Email. I am a bot, and this action was performed automatically. If so, what's the best way to have them do this? I have been receiving calls periodically, have not answered these calls. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. She said to give them a call and try to settle for less with them. It believes youre more likely to pay if youre desperate to get rid of it. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. If it is their collection dept., did you try to get them to recall the debt? Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. Phone 2 hrs, transferred numerous times and then they hang up! 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Convergent Outsourcing was the most recent CA to report on this debt. Corporate Advocacy Business Remediation and Customer Satisfaction Program. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. After you submit your information, calls to your number will stop within 24 hours. He said all he could do was put this note in my file. Typically, Convergent Outsourcing is a tough egg to crack. I have the same collections from sprint thru convergent outsourcing on my credit report. The phone number (mine) is unlisted, private. :'(. I want it removed entirely. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. It's the only way to shut them down. As of April 1st, 2020, Sprint is now part of T-Mobile! I have sent numerous validation letters and no response! Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. How do I setup a payment plan? If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Why Ripoff Report will not release author information! They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Join our community, read the PF Wiki, and get on top of your finances! They actually are a debt collections agency. Try to get them to say yes though if possible. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. They also collect medical debts. Sprint sent account to collections with Convergent Outsourcing - reddit Work out a payment plan. Convergent Outsourcing help. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I've slowly over the past few years been getting some negative information removed from my credit report. My payment to CO is on the 15th of this month. More details on software and accessibility are available at WebAIM.org. In business since 1950, Convergent is one of Americas leading collections agencies. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. They wont respond to anything but complaints saying they have validated it which is a complete lie. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Seemed reasonable, but what a scam. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. This profile has not been claimed by the company. I would discuss with them there was no contract. Consumers want to see how a business took care of business. And I owe them money. Balance due is 1700. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Make sure they're going to recall the debt. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Copyright 1997-2023 Ripoff Report. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Convergent Outsourcing is one of Americas leading collection agencies. Advertisers above have met our My secondary goal is to get this removed ASAP. I don't dispute that I ever had a Sprint account. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. All rights reserved. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Learn more about how we make money. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Many factors affect your FICO Scores and the interest rates you may receive. They should be able to see whether there was or not and whether you need to deal with sprint. So yeah. It was gone off my reports within 2-3 days. I have not had business with Dish for over 3 years and left them with a $0 balance. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. In business since 1950, Convergent is one of Americas leading collections agencies. I confirmed with T-Mobile that my account is 0. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Why do these companies have such power to impact your credit so easily. GO over it with them and see what they got. Press J to jump to the feed. Payment FAQs How do I find my account number? I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. A link has directed you to this review. I was a month to month plan. FAQs How to Remove Convergent Outsourcing from Your Credit Report - FinanceJar he said this was a bill collection agency. BUT UNJUST DONT PROSPER. I never spoke to them again. To obtain this information, its best to contact the applicable credit bureau instead. The account is in the amount of $621. The original creditor is Sprint (cell phone company). Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. If that means pay in full, so be it. OC and CA are in no way required to delete. Make a Payment - ConvergentUSA I just want to know who to pay to make sure things are taken off of my reports. If it was sold, Convergent has the legal right to collect and to post on your reports. They are a scam. Don't dispute again, it will come back validated. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. I HAVE NEVER OWN A TOYOTA! I called sprint back and spoke with a gentleman this time. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Unbelievable!! Some dont. If everyone got a successful deletion after missing a payment for any reason. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. I don't believe that I owe what Sprint claims that I owe. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? These notices included your right to dispute the balance owed. They are supposed to do that when it's paid. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. Convergent Outsourcing, Inc. is a debt collection agency. Improving your credit takes time, but its worth it. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Caller I.D. Hiding negative complaints is only a Band-Aid. We value your privacy. General statment of, "according to sprints policy we cannot delete it. If that happens then show proof your payment was to Sorint direct and it would be deleted. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Wait. Many factors affect your FICO Scores and the interest rates you may receive. Consumers love to do business with someone that can admit mistakes and state how they made improvements. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. I decided to call Sprint today. We understand that collections is often an emotional and overwhelming process. It doesn't erase the existence of the debt. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. It depends on how much they gave access to their system to Convergent. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Investigate this business and this Tom ** who could be a fake also. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Convergent Outsourcing is not a scam. Unsubscribe at any time. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. SAVE THE CHAT! Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Deletions are a courtesy and some do it. Convergent Outsourcing's other names FTC's website on credit. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Were available to help by phone at 1-800-444-8485 or online through our contact form. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. The records of Verizon Wireless show that your balance of $38.63 is due in full. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. We sent you several validation notices. Check your credit report 30 days after you make your first payment. I got a letter stating I owed monies to Sprint. The more complaints are filed by consumers, the more likely they will be investigated for fraud. One of our team members will walk you through the payment process and answer any questions you may have. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. So I called the number listed he ask for last 4 of my SS# and address. For example, you may have a baby on the way or want to apply for a mortgage. Can I get some insider knowledge or feedback? Convergent Outsourcing is a legitimate debt collection company. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Options to consider with Convergent Outsourcing collections. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. They sent my acc. Our systems are updated and employees are informed when there are any changes made to the collection statutes. There, you will be able to submit your phone number to our Do Not Call list. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Learn more about Convergent Outsourcing or view your account with us online. After I paid, I they say I don't have acc. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Well start sending you the news you need delivered straight to you. - Tell them you want to pay in full directly for your old bill. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Stop breaking the law. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. It dropped off after a while. They stated update will occur. Need Help Clearing Up Convergent Outsourcing Collections - reddit Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Convergent Outsourcing Questions & Complaints They say Im past due in the amount of,$1,613.85. SCAM! I will keep you posted on how/if it gets reported this month and going forward. Please call us at 1-800-444-8485. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. If this is the case, consider contacting a professional credit repair company. I paid them in full. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. They said according to sprints policy they cannot delete from the trade line. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Look at all the reviews. I also called convergent and they only collecting on sprint behalf. Convergent is required to password lock receipts due to housing sensitive information. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Do I handle the debt through Convergent? But we can send a letter out showing settled. Work with Sprint directly if they still own the debt. They are billing me for something I've never had from them. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. The agencies are much more likely to sue now then in the past, even over small debts. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. But like most debt collectors, it has a questionable reputation with its customers. I pay for that service through Frontier Communications who by the way ** me up from the onset. The issue is, I never had an account with Sprint. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. If you have an account with us, we're here to help! We value your privacy. Who We Are - Convergent BPO If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. I have an old Sprint account that went into collections via Convergent Outsourcing. Do I need to get them to prove what I owe? Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! And that my Identy had been stolen last year. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. Lots 81-82 Street C Dont click on those slick Ads! They said they didnt do that when clearly they did because it is listed as paid on my credit report. REBUTTAL BOX 2 years later they are contacting me saying I owe them money. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service.