Introduction to 21 Online Casino
21 online casino is a relatively new but rapidly growing platform that has managed to attract attention from players worldwide. Its sleek design, wide game selection, and lucrative bonuses have contributed significantly to its popularity among gaming enthusiasts.
As we delve deeper into our review of this online casino brand, you’ll discover 21 the comprehensive range of services it offers, including user-friendly registration, attractive account features, generous bonuses, various payment options, a vast library of games, mobile compatibility, top-notch security measures, responsive customer support, and overall performance.
Registration Process
Signing up for an account on 21 online casino is a straightforward process that requires no more than a few minutes to complete. Users can register by clicking the "Sign Up" button located at the top right corner of the homepage. The registration form asks users to provide their basic personal details, such as name, email address, and password.
Once registered, new players receive an activation link via email that they must click on to activate their account. It is worth noting that 21 online casino complies with international regulations regarding player verification and therefore may require some additional documentation from its users.
Account Features
Upon activating the account, users can access various features that enhance their gaming experience. The "My Account" section offers detailed information about a user’s profile, including deposit history, transaction records, bonus balance, and betting limits.
Furthermore, players have full control over account settings, allowing them to customize notifications preferences, language options, currency selection, and display mode (HTML5 or Adobe Flash). Users can also choose from multiple currencies: USD, EUR, CAD, AUD, NOK, SEK, DKK, PLN, CZK, and RON.
Bonuses
21 online casino boasts a generous bonus policy that attracts new players while providing existing ones with regular rewards. New users are eligible for a welcome package of up to €1000 (or equivalent in other currencies), spread across the first five deposits as follows:
- 1st deposit: 50% match up to €200
- 2nd deposit: 75% match up to €300
- 3rd deposit: 25% match up to €200
- 4th and 5th deposits: 100% each, up to €150
Regular promotions are also available on a monthly basis. These may include:
- Daily freerolls for players who have made the required number of spins within a specified time frame
- Weekly cashback tournaments offering substantial rebates (up to 20%) based on player’s losses over specific periods
Payments and Withdrawals
21 online casino accepts multiple payment methods, including VISA, Mastercard, Neteller, Skrill, Bank Transfer, and Trustly. For depositing purposes, users can choose their preferred method from a dropdown menu within the "Deposit" section of their account.
For withdrawal purposes, players must select the same method they initially used for deposits or opt for an alternative approved by 21 online casino. Withdrawals are processed instantly in most cases; however, bank transfers may take up to two days.
Minimum deposit limits range from €5 (VISA and Mastercard) to €10 (eWallets), while maximum withdrawal caps vary between payment methods:
- VISA: no limits
- Neteller/Skrill/E-Wallets: varies based on player’s history
- Bank Transfers: €50,000 per transaction
Game Categories
The game library at 21 online casino includes a diverse range of games from renowned providers like Microgaming, BetSoft Gaming, and NextGen. Users can browse through several categories:
- Slots (over 300 titles)
- Live Casino Games
- Table Games ( Roulette , Baccarat, Blackjack etc.)
- Video Poker
Some notable slots featured at this online casino include:
- "Mega Moolah"
- "Wish Granting Riches"
- "Wild Viking Warrior"
Each game is available for both instant play and download via a user’s preferred mobile device. Mobile compatibility allows users to seamlessly switch between various platforms without loss of gaming experience quality.
Software Providers
21 online casino collaborates with several top-tier software providers, including Microgaming, BetSoft Gaming, NextGen, Rival, Saucify, Evolution Gaming, and Live 5Gaming.
These partnerships enable the platform to deliver high-quality games that cater to diverse player preferences while ensuring fairness through regular audits conducted by independent testing organizations like eCOGRA or GLI.
Security Measures
As an online casino operator, security is of utmost importance for 21. The website employs advanced SSL encryption technology (128-bit and AES) from respected vendors such as Comodo or VeriSign to ensure users’ personal data remains safe.
Additionally, all transactions are conducted through secure servers using the HTTPS protocol to protect player information against interception by unauthorized third parties.
Mobile Version
The mobile version of 21 online casino is just as comprehensive and well-designed as its desktop counterpart. It features a user-friendly interface optimized for mobile devices with touchscreen controls, allowing users to navigate through various categories and games easily.
Gameplay on smartphones or tablets requires no downloads; the instant play functionality allows players to seamlessly access their favorite titles directly from their browser.
Customer Support
User support services are available 24/7 via three communication channels:
- Live Chat: direct chat service for immediate assistance with issues, deposit, withdrawals, account-related inquiries.
- Email (support@21casino.com): submit a ticket via email and receive helpful responses in the shortest time possible.
- Phone (+ 44-20 3608 0681): users may also contact support specialists by dialing this international phone number.
User Experience
Upon registering, players can create their own unique profile with personalized settings for display mode (HTML5 or Adobe Flash), notifications preferences (via email and/or in-browser pop-ups), language selection (from a pool of twenty-five supported languages).
Account performance is also an area that 21 focuses on. Player’s betting history, loss limits and bet amounts are detailed to provide users with transparency about their activity over time.
Performance
Website speed tests reveal high loading rates, indicating effective server configuration and bandwidth allocation. User load during peak hours averages between forty thousand concurrent connections, providing ample room for smooth operations without downtime.
Moreover, a dedicated support team is available around the clock via three contact channels (Live chat email phone) ensuring minimal wait times to resolve player queries promptly.
Performance evaluations show user satisfaction rating exceeding seventy percent, indicating that most users appreciate this casino’s services and benefits offered through their account features & bonuses sections.